SIA Baltic Select, registered in the Republic of  Latvia, reg. Nr.: 40103533682, VAT reg. Nr.: LV40103533682, legal address: Dzirnavu street 66-2, Riga, LV-1050, bank: Swedbank A/S, HABALV22, account: LV88HABA0551033055160, (hereinafter The Seller).


Shopping procedure on online store www.riija.lv/ is created in compliance with LR 28 May 2002 the Cabinet of Ministers Regulations No. 207 “Regulations on distance contracts”.


The right of refusal is the consumer’s right to withdraw unilaterally from the Distance Contract (to cancel an order) within a specified term without paying any penalty, interest or compensation for loss. You may exercise the right of refusal and withdraw from the contract unilaterally within 14 (fourteen) calendar days. The term allowed for the exercise of the right of refusal starts from the date when You receive the goods or a part (parts) thereof. You are entitled to withdraw from the contract within 14 calendar days and return the item to the Seller. In case of return of good all the payment is returned.

Sending a refusal within the specified term of 14 days from the date of receipt of the Good terminates the Contract and releases You from any liabilities under the Contract, except for the costs related to returning the article or goods to the manufacturer, seller or service provider. If You use the right of withdrawal within 14 days to return the item, you cover all delivery costs. Prices of goods in European Union are in EUR, including VAT 21% and 5% , outside EU without VAT.
In the event of exercise of the right of refusal You will be liable for any reduction in the value of the Good as well as for the preservation of the quality and safety of the Good during the term of exercise of the right of refusal. The Seller is entitled not to refund the sum of money paid by the consumer for the Good to the consumer until the consumer returns the Good or if the Seller finds upon receipt of the Good that they have been used or are not in a 100% saleable condition and appearance, in the original packaging with all original documents (if such had been enclosed with the Good). You will be liable for all damages to the Good which have occurred during return of the Good. Good must be returned in full equipment, and the original package, as well as free of visual damage (scratches, damaged packaging, etc.) – otherwise the Seller has the right not to accept a good back. When starting to use of the goods purchased, You confirm that it complies with the ordered and can no longer be returned. Product descriptions and pictures are informative.

You will be obliged to return the Good to the Seller (if actually received) within 7 (seven) days from the date of sending of a refusal in writing. The Seller will be obliged to refund to You immediately but no later than within 30 days from receipt of a written refusal from You the amount of money paid until the date of termination of the Contract.

You forfeit the right of refusal if  You have opened the goods packaging or fail to notify the Seller about the exercise of the right of refusal within 14 (fourteen) days from the date of receipt of the good. The fact that the cosmetic product internal (substance) packaging is opened is recognized as opening of the product.


The Return Policy includes legal norms arising out of Directive No. 97/7/EC of the European Parliament and of the Council on the protection of consumers in respect of distance contracts, Consumer Rights Protection Law of the Republic of Latvia.

You are not obliged to accept the good if it is delivered to you without any order.

The good does not conform to the terms of the contract if, it does not conform to requirements laid down by legal norms as well customary requirements; it is unfit for the purposes for which goods of the same name and description are normally used; it does not have the properties or is not furnished in accordance with the specifications provided by the Seller at the time of signature of the contract or offer for sale; misleading, false information has been provided about the good, or has not been provided at all, and the good cannot therefore be used for their intended purpose; it has been damaged (the product has escaped from the packaging intended for it, the internal or external packaging of the product is visibly damaged).
In case if to You have been sold or delivered a good for use that does not comply with the terms of the Contract You are entitled to request by email on riija@riija.lv/ , that the seller does any of the following: reduce the price of the good accordingly; replace the good by similar or equivalent good which would ensure conformity to the terms of the contract; cancel the contract and refund the sum of money paid for the good to You.

The good is to be replaced or its nonconformity to the terms of the contract is to be eliminated free of charge (including without refunding the costs of sending the good and other expenses) and within a reasonable period of time, without causing inconvenience to You.

If the non-conformity of the goods to the terms of the contract is insignificant and cannot materially affect Your ability to use the goods, You cannot request the Seller to cancel the contract and to refund the sum of money paid for the goods. If the Seller is unable to perform the contract due to a shortage of the goods ordered, it shall notify You thereof and shall refund the entire sum of payment to You no later than within 30 calendar days from the date of receipt by the Seller of Your order.


Online data processing is carried out by SIA Baltic Select. The aim of personal data processing is to ensure customer registration, authorization, trade and delivery services and sending the requested information. Processing of personal data is carried out on the basis of the Personal Data Protection Law, Article 7, paragraph 1 and in accordance with European Parliament and Council Directive 95 /46 / EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data .

SIA Baltic Select is under obligation to disclose personal data to state and municipal officials in cases provided by law. We will be forced to disclose Your personal data in cases where the law so requires. SIA “Baltic Select” takes all possible measures to ensure the safety of your personal information and to protect it against theft, loss, malicious use as well as unauthorized access, disclosure, modification and damage thereof. If the customer who has ordered and bought the product online on www.riija.lv/, does not have legal capacity and/or legal capacity to act, the lawful representative of this person (e.g., parents, guardians) shall be responsible for the ordering and the payment for the product. In this event, the order shall not be cancelled and the payment effected shall not be returned.


The order will be delivered in accordance with the order specified information. The shipping costs depend on the type of delivery and the delivery address. Delivery by Latvia post courier within Latvia territory costs 6.99 EUR, by Omniva 3.50 EUR, by Latvia post parcel machine 3.50 EUR. For the purchases over 80 EUR, delivery throughout all the Latvian territory is free of charge. It is also possible to receive an order in the shop RIIJA (Riga, Terbatas Street 6/8 ) free of charge. Within the territory of Latvia the shipment will be delivered within 2-4 working days. To the European Union countries within 4-7 working days. Outside the EU within 2-4 weeks. Questions related to the delivery of orders, please send an e -mail riija@riija.lv and we will try to answer as soon as possible, but no later than within 2 working days.


After the confirming an order to your e- mail address will be sent an invoice, which is recommended to pay within 2 working days. We offer payments with Visa and MasterCard payment cards, as well as the possibility to pay with one of the world’s most popular and safest electronic payment system PayPal. For more information on PayPal, you can search here: www.paypal.com. There are also acceptable payments through internet banks. For your convenience, we also provide the option of settling payments for the goods in cash or via a bank card upon receipt, in the event that you opt for delivery by a Latvian Post courier.


The entire textual information and graphics, placed on the website www.riija.lv/ is the intellectual property of the Seller (“Baltic Select”) and / or its suppliers.
Any kind of representation, distribution, including a translated version, placed on the website www.riija.lv/,is permitted only with the Seller’s (“Baltic Select”) written permission. For republishing the document, please contact us by e -mail: riija@riija.lv/


With respect to any dispute regarding the site www.riija.lv/, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of Republic of Latvia, as if the Terms and Conditions were a contract wholly entered into and wholly performed within Latvia. The agreeing parties acknowledge here that they will try to settle any disputes relating in any way to your visit to the site www.riija.lv/ or arising from execution, interpretation or termination of this Distance agreement through mutual negotiations.
If parties are unable to settle the arising disputes through peaceful mutual negotiations, all disputes, disagreements or claims shall be settled by courts of the Republic of Latvia. Should there arise a dispute between parties as to whether the provisions of the contract made between them are unfair, either party may turn to the court referred to in this Section, and the You are also entitled to turn to the Customer Rights Protection Centre. Should there arise a dispute between the parties as to the protection of data of natural persons, either party may turn to the court referred to in this Section, and You are also entitled to turn to the State Data Inspection.


From the moment of purchase through the website www.riija.lv/ , you acknowledge that you agree to these Terms and Conditions , as well as you agree that these Terms and Conditions constitute everything between the Seller and You considering the current agreement on the website www.riija.lv/ and the use of content on your part.

The seller has the right to edit and update these terms at any time posting these changes on the Site and indicating any such change by posting a date of the latest update. Any changes applied to Terms and Conditions are effective immediately as they are posted. You agree that by continuing to use the site after any such changes have been applied constitutes your agreement to all changes.

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